A complete guide to portals and user experience platforms by Shailesh Kumar Shivakumar PDF

By Shailesh Kumar Shivakumar

ISBN-10: 1498725503

ISBN-13: 9781498725507

Build a Next-Generation firm electronic Platform with Portals and UXP

A whole advisor to Portals and person adventure Platforms offers in-depth assurance of portal applied sciences and person adventure systems (UXPs), which shape the major pillars of a latest electronic platform. Drawing on his adventure in a number of roles in different portal engagements, the writer grants various views of an identical expertise platform.

The first part introduces portal via a number of viewpoints to cater to a large viewers, together with company, operations, improvement, integration, functionality, and structure perspectives. The publication info many novel and virtually confirmed types and frameworks, reminiscent of portal worth cognizance framework, portal evaluation framework, portal overview version, portal infrastructure making plans strategies, and portal integration concepts. you furthermore may find out about powerful electronic software ideas, together with portal roadmap method, collaboration technique, portal safeguard making plans, portal checking out procedure, search engine marketing, and analytics making plans concepts.

The moment part dives into UXP and complex subject matters. It elaborates on UXP layout thoughts, together with UXP reference structure, purchaser contact aspect research, person adventure mapping, and responsive website design. It additionally seems to be at complicated subject matters, resembling next-generation portals, portal traits, portal consumer event process, omni-channel process, portal KPI, portal pitfalls and top practices, portal defense, portal governance, electronic application administration, and portal functionality engineering.

In the 3rd part, the e-book offers 4 case experiences relating to intranet portals, retail portals, customer support portals, and portal content material administration. It discusses company drivers, demanding situations, portal options, and answer advantages for every of the case studies.

Written via a professional practitioner, this e-book balances the middle themes of contemporary portals besides rising applied sciences within the electronic area. appropriate for the full electronic expertise neighborhood, together with IT managers, electronic architects, builders, and testers, it will give you a realistic consultant for effectively construction most sensible practices-based electronic systems with forward-looking positive aspects.

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Additional resources for A complete guide to portals and user experience platforms

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Improper positioning of portal: A portal might be able to do a lot of things, but it should be positioned and expectations should be set appropriately with all stakeholders. Portal may not be a solution to all the problems; even after adopting portal, there could be some amount of manual process steps; all these needs to be clearly communicated to all relevant stakeholders. • Lack of proper portal governance: A portal program is as good as its governance. Without having a clearly defined role–responsibility matrix and standard operating procedure (SOP), portal program would not be successful in the long run.

Portals are a unique combination of multiple technologies that have wide potential in multiple business scenarios. Let us try to look at some of the perspectives and viewpoints about portal. Portal as a Concept The term “portal” literally means a gateway or an entry point. Historically, portals were used as a unified gateway for other web pages and applications through links. Even today, any reference to portal will include a scenario to provide “unified” or “single-stop shop” or “single point of access” kind of experiences.

Companies such as AOL and Yahoo! provided early portallike features. These were mainly static link and functionality aggregation. Soon, many large software vendors realized the importance of portal f­unctionality and started building fully featured portal products. Those enterprise portal products provided in-built functionality to deploy a full-fledged enterprise portal. Some of the major players in this area built the portal on top of their existing application server infrastructure. These portals mainly provided information aggregation, prebuilt UI components such as themes and skins, personalization, out-of-the-box portlets, site 3 4 A Complete Guide to Portals and User Experience Platforms administration features, and user management features.

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A complete guide to portals and user experience platforms by Shailesh Kumar Shivakumar

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